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FREE Delivery on all orders over £30 &＃38647;&＃31454;&＃25216;&＃108;&＃112;&＃108; Search for products Search Wishlist 0 Account 0 Mobile Menu New & Exclusives &＃38647;&＃30005;&＃31454;&＃32593;&＃39029;&＃29256; Storage &＃114;&＃97;&＃121;&＃98;&＃101;&＃116;&＃38647;&＃31454;&＃25216;&＃23548;&＃33322; &＃38647;&＃30005;&＃31454;&＃19979;&＃36733; Bins & Accessories Duo Explore 新和独家报道 Bestsellers Editions Range Duo Range Gift Ideas &＃110;&＃101;&＃119;&＃98;&＃101;&＃101;&＃36190;&＃21161;&＃38647;&＃31454;&＃25216; Bestselling Designs &＃110;&＃101;&＃119;&＃98;&＃101;&＃101;&＃36190;&＃21161;&＃38647;&＃31454;&＃25216; &＃38647;&＃30005;&＃31454;&＃32593;&＃39029;&＃29256; Baking Bar & Serveware 赵pping Boards Food & Drink On-The-Go Gadgets & Utensils Worktop Savers Shop All Kitchenware COLLECTIONS BarWise™ &＃100;&＃111;&＃116;&＃97;&＃50;&＃38647;&＃31454;&＃25216; &＃108;&＃111;&＃108;&＃28378;&＃29699;&＃32;&＃38647;&＃31454;&＃25216; Elevate™ GoEat™ &＃76;&＃31454;&＃25216; Index™ M-Cuisine™ Nest™ 100 Collection Gadgets & Utensils Baking STORAGE Cupboard Storage Drawer Storage Food Storage Worktop Organisers Shop All Storage COLLECTIONS CounterStore™ CupboardStore™ DrawerStore™ DoorStore™ Podium™ Cupboard Storage Drawer Storage &＃114;&＃97;&＃121;&＃98;&＃101;&＃116;&＃38647;&＃31454;&＃25216;&＃23548;&＃33322; Brushes & Sponges Dish Racks & Drainers Sink Accessories Washing-up Bowls Shop All Cleaning COLLECTIONS CleanTech™ Extend™ Surface™ Wash&Drain™ Dish Racks & Drainers Washing-up Bowls &＃38647;&＃30005;&＃31454;&＃19979;&＃36733; Bathroom Accessories Bathroom Bins Toilet Brushes Shop All Bathroom COLLECTIONS EasyStore™ Flex™ Toilet Brushes Bathroom Accessories BINS & ACCESSORIES Bin Liners & Filters Food Waste Caddies Waste & Recycling Bins Shop All Bins & Accessories COLLECTIONS Compo™ GoRecycle Stack Titan Totem Bin Liners & Filters Waste & Recycling Bins EXPLORE About Us Awards #JosephJoseph Blog Discover Our Story Read About Our Awards Search Search for products Guarantee Please note that the guarantee provided is subject to all applicable local laws. This guarantee does not affect your statutory rights. About our guarantee Joseph Joseph is proud of the quality and workmanship in its products and we hope that you do not experience any problems. In the unlikely event that your product develops a fault, our guarantee periods are outlined below. Please note that the guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in compliance with the care instructions provided. It does not cover the below: Accidental damage, normal wear and tear, damage caused by abuse or negligence, staining caused by strongly coloured foods/spices, melting caused by overheating, scoring of boards. What is the guarantee period? Depending on where you have purchased your Joseph Joseph product, the guarantee period will differ. The guarantee will apply from the original date of purchase. For products purchased directly via the Joseph Joseph website: All products - 2 years 独家产品——10年 For products purchased via an authorised retailer: All products - 1 year 独家产品——10年 What information do I need to provide? To make your claim, we kindly ask you to contact us with the below information: Joseph Joseph customers: Your order number, product batch code (where applicable), clear images or video footage of your defected item if possible Retailer customers: Your proof of purchase, product batch code (where applicable), clear images or video footage of your defected item if possible What is a product batch code? Our batch codes are located in different locations depending on the product. Please use the guide below to help you identify yours. If you still need help finding it, our消费者保健Team will be more than happy to help. Type 1: Used for the majority of our products except knives & Totem bins (see below). Batch Code Style: Circular dial with numbers. Location / Format: Imprinted on the product itself or on the packaging in the form of a sticker. Type 2: Used for knives and a few other products. Batch Code Style: A date code consisting of 8 digits and 2 letters. Location / Format: Printed on the packaging near to or alongside the barcode. Type 3: Used on Totem Bins. Batch Code Style: A date code consisting of 8 digits and 1 letters. Location / Format: Printed on the inside of the drawer. Do you have any exclusions to the guarantee policy? We will not guarantee products which: Have not been used or maintained in accordance with the Care Instructions Have been modified or repaired by anyone other than Joseph Joseph Were purchased as pre-owned, refurbished or via an unauthorised re-seller; In this instance, your consumers right would lie with the point of sale Guarantee FAQs 永发的更多信息e Policy, please clickhere. Other Related Info Returns Delivery Contact us Free deliveryon orders £30 and over Minimum 2-year guaranteeacross all orders Free returnswith Paypal By clicking “Accept All COOKIEs”, you agree to the storing ofCOOKIEson your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Accept COOKIEs Customer Care Contact Us Delivery FAQ Guarantee Returns Explore About Us Awards #JosephJoseph Blog Extras Recycling Electricals Refer A Friend Register Your Bin Spare Parts 10% OFF YOUR FIRST ORDER Subscribe to the Joseph Joseph newsletter to receive exclusive updates and offers Your Email Address* Sign Up Facebook Twitter Instagram Pinterest whatsapp © Joseph Joseph 2021 COOKIE Policy Modern Slavery Statement Privacy Policy Security Policy Terms & Conditions Close New & Exclusives Bestsellers Editions Range Duo Range Gift Ideas &＃110;&＃101;&＃119;&＃98;&＃101;&＃101;&＃36190;&＃21161;&＃38647;&＃31454;&＃25216; &＃38647;&＃30005;&＃31454;&＃32593;&＃39029;&＃29256; Baking Bar & Serveware 赵pping Boards Food & Drink On-The-Go Gadgets & Utensils Worktop Savers Shop All Kitchenware Storage Cupboard Storage Drawer Storage Food Storage Worktop Organisers Shop All Storage &＃114;&＃97;&＃121;&＃98;&＃101;&＃116;&＃38647;&＃31454;&＃25216;&＃23548;&＃33322; Brushes & Sponges Dish Racks & Drainers Sink Accessories Washing-up Bowls Shop All Cleaning &＃38647;&＃30005;&＃31454;&＃19979;&＃36733; Bathroom Accessories Bathroom Bins Toilet Brushes Shop All Bathroom Bins & Accessories Bin Liners & Filters Food Waste Caddies Waste & Recycling Bins Shop All Bins & Accessories Duo Explore About Us Awards #JOSEPHJOSEPH Blog Customer Care Contact Us Delivery FAQ Guarantee Returns Wishlist 0 Your Bag Your bag is currently empty! 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